Privacy Policy

Last updated: 16th September 2025

1. Introduction

This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).

By using our Website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

2. What is Personal Information?

Personal information is any information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.

Examples of personal information we may collect include:

Full Name
Email address
Telephone number

3. Collection of Personal Information

We collect personal information directly from you when you:

Subscribe to our newsletter or mailing list
Fill out a contact form or send us an email
Participate in a survey, competition, or promotion
Interact with us on social media

In some cases, we may also collect personal information from third parties, such as:

Social media platforms (if you link your accounts)
Publicly available sources

4. Purpose of Collection and Use of Personal Information

We collect and use your personal information for the following purposes:

To provide our goods and services to you
To send you newsletters, marketing, and promotional materials (where you have consented)
To respond to your inquiries and feedback
To improve our website, products, and services
For internal record-keeping and administrative purposes
To comply with our legal obligations

5. Disclosure of Personal Information

We may disclose your personal information to third parties for the purposes outlined in Section 4. These third parties may include:

Service providers who assist us in operating our business (e.g., IT service providers, website hosting)
Professional advisers (e.g., lawyers, accountants)
Government authorities and regulators, where required or authorized by law

We will take reasonable steps to ensure that third parties to whom we disclose your personal information are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

6. Cookies and Tracking Technologies

Our Website uses "cookies" to enhance your browsing experience. A cookie is a small file placed on your device's hard drive that helps us analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

We use cookies to:

Remember your preferences and personalize your experience
Track website traffic and user behavior
Process your purchases and maintain your shopping cart

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

7. Security of Personal Information

We are committed to ensuring that your personal information is secure. We have implemented reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect from misuse, loss, unauthorized access, modification, or disclosure.

However, the transmission of information via the internet is not completely secure. We cannot guarantee the security of data transmitted to our website. Any transmission is at your own risk.

8. Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and to request that we correct any information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading.

To request access or correction, please contact us using the details below. We will respond to your request within a reasonable timeframe and may require you to verify your identity before providing access or making a correction.

9. Policy Updates

This Privacy Policy may be updated from time to time. The most current version will be posted on our Website, and the "Last Updated" date will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Privacy Complaints and Inquiries

If you have any questions or complaints about our Privacy Policy or our privacy practices, please contact us at:

Sound Force Pty Ltd

admin@soundforce.com.au

We take all complaints seriously and will respond to your complaint as soon as possible